Protected Beyond Time
Every Luxyron timepiece is backed by precision care, elite craftsmanship, and lasting confidence.
Warranty Coverage
Your Luxyron timepiece is protected against manufacturing defects in materials and workmanship. Our comprehensive warranty ensures that every component meets our exacting standards of precision and quality.
- Movement and mechanical components
- Case and crystal integrity
- Water resistance seals
- Crown and pushers functionality
Duration of Protection
Every watch sold by Luxyron Watches is covered by a 2-year Luxyron warranty from the date of purchase.
Manufacturing Defects
We cover all defects in materials and workmanship that occur under normal use conditions. This includes movement malfunctions, case defects, and crystal imperfections that arise from manufacturing processes.
What Is Not Covered
The warranty does not cover:
- Normal wear and tear including scratches and cosmetic damage
- Damage from accidents, misuse, or unauthorized modifications
- Battery replacement and routine maintenance
- Damage from extreme conditions beyond specified tolerances
- Straps, bracelets, and other accessories
How to Make a Claim
Contact our support team with your order number at support@luxyronwatches.co.uk or on +44 7868 196951. We will handle your warranty claim directly.
Repair & Replacement Process
Step 1: Contact Support
Reach out to our dedicated warranty team via email or phone to initiate your claim.
Step 2: Assessment
Our experts will review your case and provide shipping instructions for your timepiece.
Step 3: Precision Repair
Your watch undergoes meticulous inspection and repair by certified watchmakers.
Step 4: Return Delivery
Your restored timepiece is returned to you with full documentation and care instructions.
Watch Care Recommendations
To maintain your timepiece in optimal condition:
- Have your watch serviced every 3-5 years by authorized technicians
- Avoid exposure to extreme temperatures and magnetic fields
- Rinse with fresh water after exposure to salt water
- Store in a cool, dry place when not in use
- Wind automatic watches regularly if not worn daily
Authenticity Verified
Every watch we sell is genuine and brand new, sourced from trusted suppliers.
Dedicated Support
Our team is available Monday to Friday, 8:00–20:00 to help with any warranty enquiries.
Luxyron Backed
Your watch is covered by a 2-year Luxyron warranty against defects in materials and workmanship.
Covered for 2 Years
Have questions about your warranty? Our dedicated support team is here to assist you with any inquiries.
Contact Support